Post by account_disabled on Nov 23, 2023 16:33:46 GMT 10
In this context, it is important to review the concept of the term "retention marketing"... you don't just want your customer to remain loyal to you and repurchase your products or services: you want it to trigger positive word of mouth capable of generating new qualified contacts sale. Your goal is to improve the recognisability of your brand, to encourage its diffusion and to improve its reputation through word of mouth after all, people tend to trust more and more those who have already used a product or service ! Why not take advantage of this dynamic? We'll explain how to do it.
Welcome your new customers and express your value propositions Like everyone, successful marketers also want to make a great first impression on the customer (current and potential). To provide an effective and positive Web Development Services onboarding experience to new customers, you will need to be as clear as possible about the proposal addressed to them and about your ways of working or the characteristics of your product: What should new customers expect from you? What is your value proposition? How can they measure your trustworthiness. How is the relationship managed? Do you offer constant assistance service.
By answering these and other questions you will be able to improve the transparency of the relationship with your new customers and lay the foundations for truly lasting meetings. The key is to immediately create a familiar and empathetic environment in which the customer can perceive a strong sense of belonging from the first days following the start of the relationship. The first impact is what makes the difference, which is why it is important to immediately put "people at the canter". Once the first purchase is made, the sales and marketing team can make two fundamental mistakes: Immediately attempt to sell other products Completely stop communication and therefore sales.
Welcome your new customers and express your value propositions Like everyone, successful marketers also want to make a great first impression on the customer (current and potential). To provide an effective and positive Web Development Services onboarding experience to new customers, you will need to be as clear as possible about the proposal addressed to them and about your ways of working or the characteristics of your product: What should new customers expect from you? What is your value proposition? How can they measure your trustworthiness. How is the relationship managed? Do you offer constant assistance service.
By answering these and other questions you will be able to improve the transparency of the relationship with your new customers and lay the foundations for truly lasting meetings. The key is to immediately create a familiar and empathetic environment in which the customer can perceive a strong sense of belonging from the first days following the start of the relationship. The first impact is what makes the difference, which is why it is important to immediately put "people at the canter". Once the first purchase is made, the sales and marketing team can make two fundamental mistakes: Immediately attempt to sell other products Completely stop communication and therefore sales.